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Airline Passenger Satisfaction Ml Project

Airline Passenger Satisfaction With Machine Learning



Problem Analysis

Problem Statememnt

  • Following the pandemic, the airline industry suffered a massive setback, with ICAO estimating a 371 billion dollar loss in 2020, and a 329 billion dollar loss with reduced seat capacity. As a result, in order to revitalise the industry in the face of the current recession, it is absolutely necessary to understand the customer pain points and improve their satisfaction with the services provided.

  • This data set contains a survey on air passenger satisfaction survey.Need to predict Airline passenger satisfaction level:1.Satisfaction 2.Neutral or dissatisfied.

  • Select the best predictive models for predicting passengers satisfaction.

Tavishi6 months ago