Airline Passenger Satisfaction Ml Project
Airline Passenger Satisfaction With Machine Learning
Following the pandemic, the airline industry suffered a massive setback, with ICAO estimating a 371 billion dollar loss in 2020, and a 329 billion dollar loss with reduced seat capacity. As a result, in order to revitalise the industry in the face of the current recession, it is absolutely necessary to understand the customer pain points and improve their satisfaction with the services provided.
This data set contains a survey on air passenger satisfaction survey.Need to predict Airline passenger satisfaction level:1.Satisfaction 2.Neutral or dissatisfied.
Select the best predictive models for predicting passengers satisfaction.