Data science is one of the most cutting-edge technologies in the telecommunications sector nowadays. Telecom companies are increasingly using data science techniques and artificial intelligence to develop a good understanding of the larger than ever data volumes. Since data transmission, exchange, and import are the primary operations of businesses in the telecommunications sector, it is critical that telecom providers invest in data science solutions that can manage and extract valuable insights from the enormous amount of data generated every day.
Here are five innovative project ideas in the telecom industry you can add to your resume to get a step ahead of your competitors.
This supervised machine learning project uses telecom customer data to determine the probability that a customer will churn on the basis of factors such as age group, relationship status, services subscribed to, prices, etc. You can use Python libraries like Pandas and Numpy as well as machine learning models like RandomForestClassifier, SVM, LogisticRegression, etc. for this project.
Source Code- Telecom Customer Churn Prediction
This project highlights Watson's potential to automate emails that are relevant to business activities. You will use instances of a telecom company's customer service that must respond to email queries from a customer. You will take into account request scenarios for modifying the plan, adding a family member to the plan, enabling a service, and disabling a service. To create a custom domain model and extract entities from emails, you will use Watson Knowledge Studio. To extract the email's intent, you will utilise Watson Natural Language Classifier (NLC). Additionally, you'll utilise Node-RED to interact with emails and the IBM Cloudant database to store customer data and emails.
Source Code- Smart Email Support for Telecom Organisations
According to industry estimates, telecoms lose 2.8% of their revenue each year to fraud and leakage, costing the sector $40 billion yearly. The telecommunications sector can be guarded against it by using big data analytics. It can capture spam calls and mailings and recognize terms used frequently by online fraudsters. Big data and AI technology can be used to develop a project that will prevent fraud in the telecom industry. Use any open-source fraud detection datasets to identify fraudulent communication patterns, block spam calls and texts, etc.
With real-time streaming analytics, service providers have a consistent, 360-degree view of data on user profiles, networks, locations, traffic, and usage. Analysis of this data on a regular and frequent basis enables service providers to enhance customer service by better understanding how customers react to and use their goods and services. Real-time analytics enables providers to meet these expectations with real-time analysis and real-time reactions as subscribers' demands grow and traffic gets more active every day. Real-time customer analysis can be performed using data science techniques to improve telecom companies' products. Customers' usage, feedback, and other aspects can all be taken into account while developing new products for them.
By analyzing historical trends, data science techniques help telecom companies predict what customers may demand in the future. People are more inclined to engage with a business when they are offered deals that are tailored to their particular interests; hence, this technology is primarily used for customer segmentation and targeted marketing. You can build a recommendation engine that selects the most relevant service or product for a specific user based on machine learning algorithms and data analysis methods. This increases revenue generation and client satisfaction to the maximum.
Liked this article? Join our WhatsApp community for resources & career advice: https://jovian.com/whatsapp